Landlords
Landlords
For professional landlords or people with a second property, we provide a start to finish service for damages reported to them by tenants, which result in an insurance claim.
Right now, as a landlord when you receive a call from your tenant complaining of a leak, a burst pipe or over-flown drainage you know you must go to the property to meet with your tenant and organize everything,
You or your property manager might need to contact the managing agent for the block At some stage, you will be sent a claims form and be asked to obtain and submit 2 or 3 quotes from builders which sometimes may cause a problem in that builders are not interested in attending to quote for an insurance job” as there is no assurance as to whether they will get the work or when they will get paid. You may not be sure of what exactly insurers will pay for from all the damage which has been caused and it is left up to you to ensure that the builder or the insurer’s appointed contractor scopes the reinstatement works correctly to restore your property to its pre-loss condition,
If items have been left out you will be unhappy with the works done and if items have been included by builders but not covered by insurers, insurers will delay authorization for works to start or settle the claim at a low value, creating difficulty for you. This all involves a lot of time for you and puts you under strain with complaining tenants.
We are Always Ready to Assist Our Clients
MAKING THE MOST OUT OF YOUR CLAIM
So How Does The Landlord Benefit From Using UK Property Claims?
Time saved – You do not have to persuade different builders to provide quotes or deal with the insurer, loss adjusters, surveyors or any other contractors involved in the claim. There would only be one point of contact, that being a UK Property Claims Assessor dealing with every aspect of your claim.
Fewer Claims Repudiated- We are very thorough in gathering the initial documentation on the claim taking into account our site inspections and facts gathering concerning the policy wording, it is highly unlikely that a claim we present to insurers will be repudiated (refused).
Detailed Update At Each Stage – We take pride in our record-keeping with all conversations with our clients, tenants, insurers and loss adjusters being Tran scripted so we can advise you exactly what is going on with the claim at any stage, pre-settlement, and while works are in progress.
Shorter Claim Life Cycle – The longer a claim drags on, the more your tenant is likely to become frustrated. Our time is spent solely only on insurance claims and repairs and reinstatement of properties. We are proactive with insurers and loss adjusters and have a rigorous follow-up procedure to proceed to the settlement. Typically, our average time from notification to the settlement of a claim is 3-4 weeks. We start drying/restoration cleaning and or reinstatement within 48 hours of settlement and will typically take 2-4 weeks to complete works depending on the scope.
Less Hassle For You – Renewal From Tenants – The hours we put into a claim and the type of service we can provide, ensure satisfactory claims experience for your tenants, taking away the hassle for you and keeping your relationship with tenants intact.
Services
Contacts
Head Office
Fides house,
10 Chertsey Road,
Woking, GU21 5AB
Have Any Questions?
0800 121 4452
Mail Us
info@ukpropertyclaims.co.uk